Four separate things
LISTED means a place exists in our directory, usually from OpenStreetMap data. It has not been reviewed.
VERIFIED means the business has confirmed its own details with us. It says nothing about quality.
EDITORIAL PICK means we visited and recommend it, and it carries a BatamGems Score.
SPONSORED means a business paid for placement. It is always labelled and never changes a score.
The BatamGems Score
Scores run from 0 to 10 and are only given after a visit. They combine six parts: Experience, Value, Service, Cleanliness, Atmosphere and Accessibility.
We never invent scores, reviews, prices or opening hours. If we don't know something, we leave it out.
Badges
Badges like Hidden Gem and Worth the Ferry are editorial judgements, not formulas. A Hidden Gem isn't simply a place with few reviews — it is somewhere we think rewards the effort of finding it.