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Quick guide

How to use BatamGems

Four steps, from finding a place to getting there.

  1. 1Find a place
  2. 2Check it before you go
  3. 3Book or order, if the place offers it
  4. 4Get there
  1. 1

    Find a place

    Search, or tap Eat, Stay or Explore.

    • Type what you want, for example “seafood”, in the search box.
    • Narrow it down with filters such as “Halal” or “Open now”.
    • Switch to “Map” to see what is close together.
    Start searching
  2. 2

    Check it before you go

    Open the place page. Everything we know is there.

    • Look at the hours and the “Open now” label.
    • Check the halal status. “Unknown” means ask the place.
    • Tap the heart to save it for later.
    Find a place to eat
  3. 3

    Book or order, if the place offers it

    Most places need no booking: just walk in. Use the buttons only when the page shows them.

    • “WhatsApp” or “Call”: message or ring the place to book a table or a room.
    • “Order on GoFood”: only a few places have it, for delivery.
    • Hotels: tap “Check official price & terms”, then book with the hotel.
    • No button? There is no contact on record. Go in person.
    Find a place to stay
  4. 4

    Get there

    Every place page has a “Get there” box.

    • “Directions” opens Google Maps, Apple Maps or Waze.
    • “Grab” or “Gojek” copies the address. Paste it in the app.
    • “Show driver” shows the address big, for a taxi driver.
    • Coming from Singapore or Malaysia? Check the ferry times first.
    Check ferry times